Studio / Physio practice website checklist

Checklist

What a physiotherapy practice website needs

Someone with a stiff neck or a knee that won't settle looks for a physio on their phone. They want to know if they can come without a referral, when you have a spot, and what their insurance pays. Here's a list you can hold your own site against.

By Kay van Dijk · Updated 31 October 2026

The checklist

1. Can I just come in?

  • A clear line that people can book without a referral from their GP.
  • What happens at the first appointment, including any short screening you do first.
  • What to bring: insurance details, a referral letter if they have one, sports clothes if needed.

2. Booking

  • A book button and a call button that stay in view on a phone.
  • A link to the online calendar you already use, not a second system to keep up to date.
  • Your cancellation rule, in one sentence, before people book.

3. Treatments in plain words

  • What you treat and what you do: back and neck pain, sports injuries, rehab after surgery, manual therapy, dry needling, or whatever you offer.
  • No promises about results. Describe the treatment, not the outcome.
  • Which therapist does what, if not everyone offers everything.

4. Insurance and costs

  • A short, honest note. In the Netherlands most physiotherapy is paid from supplementary insurance, and basic insurance only covers it in specific cases.
  • Your rates if someone isn't covered, or a link to where they are.
  • A pointer to the patient's own insurer for the details, instead of a promise.

5. Team, hours and location

  • Team cards with your own photos, never stock photos of therapists who don't work there.
  • Opening hours, evening slots and holidays.
  • Address, parking, public transport and wheelchair access.

6. Privacy and speed

  • A contact form that doesn't ask for medical details.
  • No trackers you don't need, so no cookie banner in the way.
  • Fast on a phone, on a normal mobile connection.

Common mistakes

  • The site never says that a referral isn't needed.
  • Booking only by phone, during hours when nobody can pick up.
  • Insurance text copied from a policy, which nobody understands.
  • Only Dutch, in a town full of students or expats.

What it costs with me

PackageWhat's in itPricePreview in
One-page practice siteOne page in one language$802 days
Practice site3 pages in two languages$1253 days
Practice site plusUp to 5 pages in two languages, wordmark and colours, Google Business Profile check$1655 days

Hosting and maintenance is optional: $25 a month for hosting, SSL, backups and an uptime check, or $49 a month with up to 1 hour of text and photo updates each month. Extra page $15, extra language $25. Prices in USD.

Delivery days start when the questionnaire, texts or notes and photos are complete. Going live on your domain depends on your DNS access.

The physio website page has the full package list and a fictional demo practice, Fysiotherapie Lepelaarsveld. The names, place and phone numbers in the demo are made up.

Want a fixed price?

Send me what you need and you'll get a reply by email with a scope and a price. Nederlands mag ook.

FAQ

Short answers

Something else? Email studio@kayorama.nl.

What should be on a physiotherapy practice website?

Whether people can come without a referral, how to book, the treatments you offer, what insurance usually covers, the team, opening hours and how to get there.

Do patients need a referral for a physio in the Netherlands?

No. Physiotherapy is directly accessible, so people can book without going to their GP first. Say so clearly, because many people still think they need a referral.

How much does a physio practice website cost?

With me, $80 for one page, $125 for 3 pages in two languages and $165 for up to 5 pages. Hosting is $25 or $49 a month.

Can patients book online through the site?

The booking buttons link to the online calendar you already use. A full embed depends on the system, so I check it first.